88bf's Privacy Policy
Your personal information is extremely valuable to us. This policy explains in detail how 88bf collects, uses, and keeps your information secure.
Introduction & Scope
88bf ("we", "us", or "the platform") is an online casino and betting service provider. We place the highest priority on the privacy and personal data protection of our users ("you" or "member"). This privacy policy applies to the use of the 88bf website and related services ("services").
The purpose of this policy is to clearly inform you what types of information we collect, why we collect it, how we use it, and how we protect your rights. By using our services, you are considered to have given your consent to the terms of this privacy policy.
What information we collect
88bf may collect the following types of information to improve your service experience and ensure a safe environment:
2.1 — Personal Identity Information
- Full name and date of birth (for age verification)
- Email address and contact number
- Current address and postal code
- National ID number or passport number (where applicable, for KYC verification)
2.2 — Financial Information
- Information related to bKash, Nagad, Rocket, Upay, or bank accounts (for transaction verification)
- Deposit and withdrawal history
- Wallet balance and bonus-related information
2.3 — Technical Information
- IP address and device information (device type, operating system)
- Browser type and version
- Cookies and session data
- Login and logout times and session duration
- Preferred games and betting types
2.4 — Communication Information
- Content of messages sent via live chat and email
- Details of complaints and inquiries
- User feedback and responses
Purpose of data use
88bf uses the information collected from you for the following legitimate purposes:
3.1 — Account Management & Verification
We use your identity information to create, manage, and secure your account. This information is essential for confirming age verification — to prevent access by those under 21 years of age.
3.2 — Financial Transaction Processing
Financial information is used to process your deposit and withdrawal requests quickly and securely. Verifying transactions via bKash, Nagad, Rocket, Upay, and bank transfer is part of this process.
3.3 — Service Improvement & Personalization
By analyzing your gaming preferences and habits, we are able to recommend more relevant games and provide an improved experience for you. This makes your experience using the platform more comfortable.
3.4 — Security & Fraud Prevention
Technical information is analyzed to prevent unauthorized access, fraudulent activity, and money laundering. This ensures the overall security of our platform.
3.5 — Customer Support
Communication information is used to resolve your issues quickly through our 24/7 live chat and email support services.
3.6 — Notifications & Communications
We use your contact information to inform you of account activity, transaction confirmations, security alerts, and important service-related updates.
Data Sharing & Disclosure
88bf may share your personal information with third parties in limited and specific circumstances:
4.1 — Service Provider Partners
We work with trusted third-party providers for payment processing (bKash, Nagad, Rocket, Upay, bank), technology services, security verification, and customer support. These organizations receive only the information necessary for their specific task and are required to comply with the same privacy standards.
4.2 — Legal Obligations
We may be required to disclose information in response to applicable laws of Bangladesh, directives from regulatory authorities, court orders, or valid requests from law enforcement agencies. In such cases, only the minimum necessary information will be provided.
4.3 — Cybersecurity & Fraud Prevention
Relevant information may be shared with partner security organizations to detect fraud, prevent money laundering, and maintain platform security.
4.4 — Business Restructuring
In the event of a company merger, acquisition, or asset transfer, user information may be transferred as part of the relevant business assets. You will be given advance notice in such cases.
Cookies & Tracking Technologies
The 88bf website uses cookies and similar technologies to improve your browsing experience.
5.1 — Types of Cookies
- Essential Cookies: Required for maintaining login sessions, security tokens, and the core functionality of the site.
- Functional Cookies: To remember your preferred language, game settings, and personalized experience.
- Analytics Cookies: Help improve the service by analyzing site usage patterns.
5.2 — Cookie Control
You have the right to control or disable cookies from your browser settings. However, please note that disabling essential cookies may cause some core functionality of the site to not work properly.
Data Security Measures
88bf adopts industry-standard technical and organizational measures to keep your information secure:
- SSL/TLS Encryption: All information transmitted between your device and our servers is secured through high-grade encryption.
- Secure Data Storage: Sensitive information is stored in encrypted form.
- Access Control: Only authorized personnel can access specific information.
- Regular Security Audits: The security of our systems is regularly reviewed and tested.
- Two-Factor Authentication: An additional security layer for your account.
- Transaction Monitoring: A system to automatically detect suspicious activity.
Data Retention Period
88bf retains your information for as long as necessary. The following factors are considered when determining the retention period:
- Duration of account activity
- Applicable legal and regulatory obligations
- Requirements for dispute resolution and preservation of evidence
- Maintaining an audit trail of financial transactions
Even after account closure, certain information may be retained for a defined period to meet legal requirements. Once that period has passed, the information will be securely deleted or anonymized.
Your Rights
As a registered member of the 88bf platform, you have the following rights:
8.1 — Right to Access Information
You have the right to know what information we are collecting and processing about you. You may request a copy of your personal information at any time.
8.2 — Right to Correct Information
You have the right to have incorrect or incomplete information in your profile corrected. This can be done through account settings or via the support team.
8.3 — Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, fulfilling this request may not be fully possible in cases of legal obligations or ongoing disputes.
8.4 — Right to Restrict Processing
In certain circumstances, you may request that processing of your information be restricted. During this time we will retain the information, but will not actively use it.
8.5 — Right to Withdraw Consent
You may withdraw your consent at any time for processing carried out on the basis of your consent. However, this will not affect the validity of processing carried out before the withdrawal.
Protection of Minors
88bf's services are for those aged 21 and above only. We do not knowingly collect information from minors. If we are informed that information from a minor has been collected, we will take immediate steps to delete that information and close the associated account.
If you believe that a minor is using our platform, please contact us immediately at [email protected].
Policy Changes & Updates
88bf reserves the right to change or update this privacy policy due to legal changes, service improvements, or business needs.
For significant changes, we will notify you in the following ways:
- Displaying a prominent notice on the website
- Sending a notification to your registered email address
- Displaying an update message on screen after login
Continuing to use the service after changes have been made will be considered as your consent to the new policy. If you do not agree with the changes, you have the right to stop using the service and request that your account be closed.
Have a question about privacy?
If you have any questions or concerns about this privacy policy, our support team is always ready to help you. Support is available 24 hours a day, 7 days a week in Bengali and English.
[email protected]